8:30 – 9:00 am

Registration and Breakfast

9:00 – 9:15 am

Updates and Announcements

Sandra Magaw, MAPAM President

9:15 – 10:00 am

MassHealth Final Deadline Appeals Process

Stanley Calixte, Provider Relations Specialist, MassHealth Customer Service Center

10:00 am – 10:45 am

Overview of MA Health Connector: What Occurred in 2019 & What to Expect for 2020

Niki Conte, Associate Director of Public Outreach and Education, Massachusetts Health Connector

10:45 am – 11:00 am

Break

11:00 am – 11:30 am

NGS Audit Contractor Updates

Lori Langevin, JK Provider Outreach and Education, National Government Services

11:30 am – 11:45 am

HSN Updates

Scott Keays, Policy Manager, Health Safety Net, Executive Office of HHS

11:45 am – 12:00 pm

Election of 2020 MAPAM Officers

12:00 pm – 1:00 pm

Lunch

1:00 pm – 2:00 pm

Medicare Updates

Renee Richard, Health Insurance Specialist, CMS Regional Office Boston

2:00 pm – 2:15 pm

Ugly Christmas Sweater Contest

Join in the merriment of the season by wearing your most outlandish holiday sweater and have a chance to walk away with a great prize!