8:00 am to 8:45 am

Registration and Continental Breakfast

8:45 am to 9:00 am

Opening Remarks - MAPAM

Tim Moore, MAPAM President

9:00 am to 9:15 am

Opening Remarks - AAHAM

Kenneth Koerner, MBA, CRCE, AAHAM National Treasurer

9:15 am to 9:45 am

National AAHAM Updates

Paul Miller, National AAHAM Lobbyist 

9:45 am to 10:30 am

Keys to Successful Financial Clearance, Pre-Registration, and Pre-Service Collections

James Callahan and Coreen Menard, Steward Health Care 

10:30 am to 11:15 am

Charge Capture

Julie Hall, Director of Consulting Division, ROI 

11:15 am to 12:00pm

Coding and HIPAA Compliance

Dan Rossi, Director of HIM, Harrington Hospital 

12:00 pm to 1:00 pm

Lunch 

1:00 pm to 1:45 pm

Payer Performance Management

Alex Fraser, Manager of Payer and Healthcare Outreach, Athenahealth 

1:45 pm to 2:30 pm

Managing Self-Pay A/R and Customer Service Follow-Up Processes

Magda Rodriguez, Credit Manager, Harrington Hospital 

2:30 pm to 3:15 pm

Focusing on Quality, Expectation, and Execution wthin the Revenue Cycle

John Behn, President, Stroudwater Revenue Cycle Solutions 

4:00 pm

MAPAM Polar Plunge

We're right on the beach, we might as well use it!  Come support a worthwhile charity participating in or witnessing the first ever MAPAM Polar Plunge!

6:00 pm to 11:00 pm

Evening Reception

Cocktail party followed by President’s Dinner.

8:30 am to 9:30 am

Full Breakfast

9:30 am to 10:30 am

Retaining Talent

James Jacobi, Sales Manager, Medix Staffing 

10:30 am to 11:30 am

Reinventing Learning Management Strategies in PFS

Scott Noel, Director of Learning Management and Development, Advanced Patient Advocacy 

11:30 am to 12:30 pm

Denials and Appeals

Jeannie Ciocca, Director of PFS, Lahey Health

12:30 pm

Closing Remarks and Additional Networking Opportunities